Get in touch

Let's talk about your project.

The fastest way to reach us is WhatsApp. Send a message and we'll reply within 24 hours with a clear plan and a written scope.

📍 UK Office Tottenham Hale, London, UK
Response time Within 24 hours across all time zones
🔒 Confidential NDA available on request · Private by default
🌎 Countries served USA · UK · Australia · South Korea · Finland · China · Bangladesh · Nepal · Pakistan · India
What to expect

What happens after you message us.

A simple, predictable process — from first message to finished project.

01

You send a message

Describe your project briefly on WhatsApp or by email — what you need, your deadline and any requirements you have. No forms, no waiting room.

02

We respond within 24 hours

A real person (not a bot) reads your message and responds with clarifying questions if needed, or directly with a written scope and fixed quote.

03

You approve the scope

Review the written proposal — deliverables, timeline and quote. Ask questions, adjust scope if needed. Work only starts once you've confirmed everything in writing.

04

Delivery and revision

We deliver on time. If anything doesn't match the agreed brief, revisions are included within 14 days. You keep full ownership of everything we build or produce.

What we can help with

Six ways FixMyTask can help.

Common questions

Frequently asked questions.

How quickly will you reply?

We respond to all new enquiries within 24 hours, seven days a week. WhatsApp is fastest — responses are typically within a few hours during working hours across GMT and GMT+8.

Do I need to have my full project brief ready?

No. Many clients contact us with an outline or even just a deadline and a general idea. We'll ask a few questions to understand what you need and help you define the scope. The written proposal we send back will clarify everything before any work begins.

Can I get a quote before committing?

Yes — that's exactly how we work. Send us a description of your project and we will send a clear written quote with no obligation. You only commit when you confirm the scope and make payment.

Is my project information kept private?

Yes. All client information is confidential by default. We do not discuss, reference or share your project details with anyone outside the FixMyTask team. An NDA is available on request — just ask when you first message us.

Can I combine multiple services in one project?

Absolutely. Many clients use several service lines together — for example, thesis support plus statistical analysis, or a website build plus SEO and GA4 setup. We handle everything through a single brief and single team, which means better coordination and no gaps between deliverables.

What happens if I'm not happy with the result?

Revisions within the agreed scope are included at no extra cost, within 14 days of delivery. If there is a genuine shortfall that cannot be resolved through revision, our Refund Policy sets out clearly when and how refunds apply. We stand behind our work.

🔒 NDA available ⏱ 24h response 🌎 10 countries served 📋 Scope in writing before we start